Privacy Policy

At Mustterd Designs ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our design services.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information"). This includes:

• Technical & Usage Data: Your IP address, browser type, operating system, referring URLs, device information, and interactions with our website.
• Contact & Account Information: Your name, email address, phone number, and mailing/billing address provided when contacting us, requesting a quote, or creating an account.
• Payment Data: Payment card details, billing addresses, and transaction histories.

2. How We Process Payments (Stripe)

We do not directly store or process your full credit/debit card numbers or sensitive payment credentials on our servers. All payments made to Mustterd Designs are processed securely through our third-party payment processor, Stripe.

When you make a payment, your payment information is provided directly to Stripe, whose use of your personal information is governed by their own Privacy Policy. You can review Stripe's Privacy Policy at stripe.com/privacy.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and design services.
• Process transactions, orders, and invoices via Stripe.
• Monitor and analyze technical performance, website traffic, and usage trends (via IP addresses and device data).
• Detect, prevent, and address technical issues, fraud, or unauthorized activity.
• Communicate with you regarding project updates, customer support, or inquiries.

4. How We Share Your Information

We do not sell your personal data. We only share your information with third parties in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating our business (e.g., Stripe for payment processing, website hosting providers, analytics tools).
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation.

5. Cookies & Tracking Technologies

We and our third-party partners (such as Stripe and analytics providers) may use cookies, web beacons, and similar tracking technologies to track activity on our website, remember preferences, and collect technical usage data (including IP addresses). You can set your browser to refuse all or some browser cookies, though some parts of our site may not function properly as a result.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal data from loss, misuse, or unauthorized access. However, no internet transmission or electronic storage method is 100% secure.

7. Your Data Privacy Rights

Depending on your geographic location, you may have the following rights regarding your personal data:

• The right to access, update, or request deletion of the personal information we hold about you.
• The right to object to or restrict the processing of your data.
• The right to opt-out of marketing communications.

To exercise any of these rights, please contact us using the details below.